PeoplePlus’ Approach to Covid-19 Coronavirus – Updated 18/03/2020

PeoplePlus recognises what an incredibly difficult time this in dealing with the extraordinary events going on around the world. We have responded to the specific guidance and advice from the Chief Medical Officer and Chief Science Officer and have acted decisively to the advice of the government’s experts, so that we do the right thing at the right time. As such, we have made the decision that all PeoplePlus staff (excluding colleagues in the justice divisions) will be working remotely.

As such, all out physical centres will be closed. All our staff, who are not directly affected by Covid-19 will still be working remotely to enable our services and the support we provide to continue. As we work with people in a number of different guises, below highlights our approach.

If you are a learner – meaning you are on one of our adult education programmes (excluding apprenticeships) our centres are closed, but we are devising a way for your current ‘in-classroom’ learning to be delivered online wherever possible. A member of our skills team will be in touch with you over the phone to explain how this will happen, so please be prepared to answer the phone from an unrecognised number.

If you are on an employability programme – our centres are closed, but we are devising a way for your current in-centre activity to be delivered online wherever possible. A member of our skills team will be in touch with you over the phone to explain how this will happen, so please be prepared to answer the phone from an unrecognised number

If you are an apprentice – All apprentices should remain in work in-line with their own employers policies. Delivery will be maintained through remote learner practices such as SMART Assessor. We will continue to accept referrals and induction remotely. If you have concerns, please contact your Coach at PeoplePlus directly.

If you are a carer – All our physical support groups have been cancelled for the short term, however we are still conducting assessments and offering advice remotely. Please call our support line on 0330 123 1937 for Stoke & Staffordshire or 0300 111 9000 for Gloucestershire.

If you are on a traineeship – All centre-based delivery and Work Placements have ceased with immediate effect. Delivery will be maintained through remote learner practices such as SMART Assessor. We will continue to accept referrals and induction remotely. Learner Wages will continue in-line with guidance arrangements

If you are one of our partners or stakeholders – If your direct partner contact has not been in touch and you feel you need further advice or information please contact you Partner Manager or partners@peopleplus.co.uk

We would like to encourage everyone to stay updated and follow the Government’s official advice, which can be found here https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

For all further queries, please contact customer.services@peopleplus.co.uk