Greater Manchester

We offer a range of services to help people across Greater Manchester progress their careers.

Working across Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford, Wigan, Salford and Manchester, our teams work in partnership with local employers and the Greater Manchester Local Enterprise Partnership to provide relevant training linked to the local labour market.

The region has thriving retail, healthcare and logistics industries while finance and professional services remain big careers of choice for many in the area.

As Britain’s leading provider of skills training, we know what works to help you have a successful career. We have great links with local and national employers like Amazon, Tesco, Practical Event Solutions, Impact Security Solutions, McQueen's Dairies, Vodaphone, JW Lees, Pound Stretcher, PSR, FGH Secruity, G4S and Wagamama – and after undertaking training with us, you could even land a guaranteed interview with them.

We also offer unrivalled support to people looking to start their own businesses in Greater Manchester, with a variety of programmes to suit your self-employment journey.

We’ve supported more than half a million people with skills and training – you could be next.

Our programmes are usually free, as long as you meet the eligibility criteria. And taking part won’t affect any benefits you might be receiving.

Available pathways

Digital Skills

This course will introduce you to all the skills you’ll need to confidently use electronic devices in your daily life.
We’ll start with the basics of selecting, setting up and using digital devices and cover a whole range if important skills including using word processing and spreadsheet software, staying safe online, using social media, problem solving and IT skills for the workplace. Let's get digital and start progressing your career today!

Our pathway will support you to develop key skills and qualifications in:

Communication skills
Computer literacy
Data entry
Social media
Web-based communications and research
Word processing
Email and chat
Secure information processing

Business & Administration

This qualification provides you with the knowledge that is required to work in a range of environments in a business administration role. You will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles.

Our pathway will support you to develop key skills and qualifications in:

Communication skills
Technology skills
Attention to detail
Written skills
Time management
Problem solving skills
Organisational skills
Customer service
Employability skills
Equality and diversity

Transport, Logistics and Warehousing

The aim of this course is to provide you with the knowledge and understanding of the basic principles of working in the transport and logistics sector.

Particularly beneficial for anyone (19+) who is seeking employment as a driver, warehouse operative or who wants to update their knowledge to be compliant in the workplace.

Individuals who successfully complete this course will gain a nationally recognised qualification which is essential for all working environments to comply with current legislation.

Our pathway will support you to develop key skills and qualifications in:

Team player and interpersonal skills
Employability skills
Analytical and numerical skills
Adaptability and accountability
Decision making skills
Handling difficult situations

Customer Service

The Level 2 Award in Customer Service has been designed for people working in, or wishing to work in, customer service related roles. It provides the underpinning knowledge and understanding required for you to be able to start to perform in a customer service role effectively.

Our pathway will support you to develop key skills and qualifications in:

Communication skills
Listening skills
Positive, constructive attitude
Confidence and empowerment
Time management skills
Product and service knowledge
Employability skills
Problem solving skills
Equality and diversity

Employability

If you're looking to start work or to get a new job, this course will help you learn key skills for the working environment. This course will teach you all the basics that are necessary for any working environment and build your confidence and communication skills along the way. You will learn what sort of qualities employers are looking for, how to approach your first days in a new job, and how to work with colleagues and managers.

Our pathway will support you to develop key skills and qualifications in:

Develop and enhance skills required for the working environment
Develop learners’ confidence for employment and motivation
Improve communication skills and personal effectiveness
Provide a basis for further study

ESOL

You can improve your English speaking, reading and writing skills with PeoplePlus. You can start at different level which all lead to qualifications recognised by employers and training providers. We recognise that everyone is different, so we tailor our training programmes to meet individual needs.

Our pathway will support you to develop key skills and qualifications in:

Reading (Entry 1, 2 & 3, Level 1 & 2)
Speaking and Listening (Entry 1, 2 & 3, Level 1 & 2)
Writing (Entry 1, 2 & 3, Level 1 & 2)

CCTV

This CCTV Operator course is suitable for individuals looking to gain the SIA CCTV Licence and work as a CCTV Operator. CCTV Operators work in businesses, shopping malls, airports, and local councils.

In the UK there are approximately 2.5 million CCTV cameras, with over 11,000 on the London Underground alone!

Keeping watch over these CCTV cameras are thousands of people, who all have one thing in common – they all have an SIA CCTV Operator Licence.

This course is your steppingstone to your new career and the SIA CCTV Operator licence that you’ll need to work in the industry. We’ll even pick up the cost of your new licence, too.

Our pathway will support you to develop key skills and qualifications in:

Working as a CCTV Operator
Working in the Private Security Industry
Practical Use of CCTV System
Observational and communication skills
Dealing with challenging situations
Equality and diversity
Employability skills

Security

As the economy grows and more businesses sprout up, so does the need to secure those new companies. Security is a very popular career, with a range of different job possibilities.

We’ve developed this pathway to suit people who might want to work in environments like bars, restaurants, supermarkets, warehouses and reception areas as well as large scale spectator events like sports matches and concerts.

This course is your steppingstone to your new career and the SIA licence that you’ll need to work in the industry. We’ll even pick up the cost of your new licence, too.

Our pathway will support you to develop key skills and qualifications in: