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Tees Valley

Click here for our Spring 2023 update

We offer a range of services to help people across the Tees Valley progress their careers.

Working across Darlington, Hartlepool, Stockton-on-Tees, Redcar, Cleveland and Middlesbrough, our teams work in partnership with local employers and the Tees Valley Local Enterprise Partnership to provide relevant training linked to the local labour market.

The region has really strong healthcare, retail and manufacturing sectors, while the energy, digital and creative industries are growing year-on-year.

As Britain’s leading provider of skills training, we know what works to help you have a successful career. We have great links with local and national employers like Amazon, Tesco, McQueens Dairies, Smyths Toys, SSK, ILS, Approach Personnel, and Anglican Water  – and after undertaking training with us, you could even land a guaranteed interview with them.

We’ve supported more than half a million people with skills and training – you could be next.

Our programmes are usually free, as long as you meet the eligibility criteria. And taking part won’t affect any benefits you might be receiving.

Whether you’re unemployed looking for work, looking to progress up the career ladder, or are a young person looking for guidance, our team can help you.

Available pathways

Health & Social Care

Support Workers empower people with support needs to live the lives they want to lead. It is an incredibly rewarding and fulfilling role and is perfect for those who are motivated and enthusiastic about making a difference in a person’s life, supporting them to access the community and engage in household activities.

Our Level 2 Health & Social Care programme provides an ideal taster for those who may be new to, or looking to return to working as a Support Worker. Learners will gain an understanding of working in Health and Social Care and be introduced to key concepts of caring as well as being prepared for employment in the sector.

Our pathway will support you to develop key skills and qualifications in:

  • Effective communication
  • Equality and Diversity
  • Duty of care
  • The role of a care worker
  • Health & safety
  • Career planning and making applications
  • Interview skills
  • Teamwork
  • Dealing with problems
  • Developing personal confidence
    Digital Skills - IT

    This course will introduce you to all the skills you’ll need to confidently use electronic devices in your daily life.
    We’ll start with the basics of selecting, setting up and using digital devices and cover a whole range if important skills including using word processing and spreadsheet software, staying safe online, using social media, problem solving and IT skills for the workplace. Let's get digital and start progressing your career today

    Our pathway will support you to develop key skills and qualifications in:

    • Computer literacy
    • Data entry
    • Social media
    • Web based communications and research
    • Word processing
    • Email and chat
    • Secure information processing
    • Communication skills
    Business & Administration

    This qualification provides you with the knowledge that is required to work in a range of environments in a business administration role. You will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply their knowledge in a variety of industries and job roles.

    Our pathway will support you to develop key skills and qualifications in:

    • Communication skills
    • Technology skills
    • Attention to detail
    • Written skills
    • Time management
    • Problem solving skills
    • Organisational skills
    • Customer service
    • Employability skills
    • Equality and diversity

    As the economy grows and more businesses sprout up, so does the need to secure those new companies. Security is a very popular career, with a range of different job possibilities.

    We’ve developed this pathway to suit people who might want to work in environments like bars, restaurants, supermarkets, warehouses and reception areas as well as large scale spectator events like sports matches and concerts.

    This course is your steppingstone to your new career and the SIA licence that you’ll need to work in the industry. We’ll even pick up the cost of your new licence, too.

    Our pathway will support you to develop key skills and qualifications in:

    • Working as a security officer
    • Customer serviceTeamwork
    • Dealing with difficult customers
    • Written and verbal communication skills
    • Interpersonal skills
    • Surveillance skills
    • Equality and diversity
    • Employability skills
    • Emergency Frist Aid at Work

    The aim of this course is to provide you with the knowledge and understanding of the knowledge required to work in the construction industry. If you successfully complete this course you will gain a nationally recognised qualification which is useful when applying for jobs. Particularly beneficial for you if you are 19+ and seeking employment and want to increase your knowledge to be compliant in the workplace. At PeoplePlus we will also fully fund your 5 year CSCS green card that is needed to work on a building site.

    Our pathway will support you to develop key skills and qualifications in:

    • Health and safety in a construction environment
    • Working in construction and building industries skills
    • Effective communication 
    • Career planning and making applications 
    • Interview skills
    • Effective skills, qualities and attitudes for learning and work 
    • Teamwork 
    • Dealing with problems 
    • Developing personal confidence 
    • Internet Safety for IT Users
    • Employment Rights Contracts and Pay
    • Environmental Sustainability

    Customer Service

    The Level 2 Award in Customer Service has been designed for people working in, or wishing to work in, customer service related roles. It provides the underpinning knowledge and understanding required for you to be able to start to perform in a customer service role effectively.

    Our pathway will support you to develop key skills and qualifications in:

    • Communication skills
    • Listening skills
    • Positive, constructive attitude
    • Confidence and empowerment
    • Time management skills
    • Product and service knowledge
    • Employability skills
    • Problem solving skills
    • Equality and diversity

       Functional Skills (English and Maths)

      Our Functional Skills maths and English qualifications, have been designed to help people of all ages and levels, to develop and demonstrate the practical skills needed in real-life situations confidently.

      English Functional Skills available Entry Level 2 & 3, Level 1 & 2

      Maths Functional Skills Entry level 1, 2 & 3, Level 1 & 2

      Our pathways will support you to develop key skills and qualifications in:

      • Speaking and listening 
      • Reading and writing 
      • Numbers, measuring and handling data
      • Communication skills
      • Increased confidence
      • Develop skills that help you get on in life and work 

      Personal Development for Employability

      The objective of this qualification is to prepare you for employment and/or support a role in the workplace. These include completing a job application form, job searching, effective teamwork, preparing for an interview, health and safety in the workplace, working as a volunteer, building working relationships with customers, preparing for work placement, the rules to deliver customer service, fire safety awareness and the range of service provision and roles within health and social care (adults and children and young people), early years and childcare.

      Our pathway will support you to develop key skills and qualifications in:

      • Self-management 
      • Communication skills
      • IT User and Security knowledge
      • Job searching and application skills
      • CV writing and interview skills
      • Interpersonal skills 
      • Effective teamwork
      Transport, Logistics and Warehousing

      The aim of this course is to provide you with the knowledge and understanding of the basic principles of working in the transport and logistics sector.

      Particularly beneficial for anyone (19+) who is seeking employment as a driver, warehouse operative or who wants to update their knowledge to be compliant in the workplace.

      Individuals who successfully complete this course will gain a nationally recognised qualification which is essential for all working environments to comply with current legislation.

      Our pathway will support you to develop key skills and qualifications in:

      • Team player and interpersonal skills
      • Employability skills
      • Analytical and numerical skills
      • Adaptability and accountability
      • Decision making skills
      • Handling difficult situations

      We are also delivering the Multiply programme, which helps improve numeracy and maths skills

      Our Adult Education courses are funded by the Tees Valley Combined Authority.

      Contact our Middlesbrough Skills Centre

      PeoplePlus, Floor 8, Dundas House, Dundas Street, Middlesbrough, TS1 1HT

      Tel: 01642 242 715

      Email: [email protected]

      Sign up now


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