Discover what it's like to work in our Community Services division
Our Community Services division has about 100 colleagues working all across England and Wales. We are commissioned by local authorities to deliver health and social care support to enable people to live more independently in their own homes.
Our work includes:
- Managing and processing direct payments
- Giving support and advice to people in receipt of direct payments
- Running a Carer's Hub in Gloucestershire for people who give voluntary care to their loved ones.
This division is lead by Divisional Managing Director Clare Boston who has over 20 years experience in management of outsourced services, across a number of sectors including health, social care and wellbeing. Clare is supported by her Leadership Team of Operational Managers to ensure we always put the customer first.
Typical roles we employ in this division include:
- Independent Living Advisors - these roles are front line, delivery based and will be working with our customers everyday.
- Team Leaders and Managers - these colleagues manage the team and their caseload of customers
- Payroll Administrators and Support Assistants - the colleagues oversee the payroll of over 9,000 customers every month.
- Key Worker and Triage Advisor - these colleagues are front line and give help, support and information to our carers in Gloucestershire.
What we do
This short video gives an overview of the Independent Living Services Department