ISO20000 Accreditation
October 31, 2025Posted by:
PeoplePlus Achieves ISO 20000 Certification for IT Service Management
PeoplePlus has achieved certification to ISO 20000, the international standard for IT service management.
The accreditation recognises that PeoplePlus delivers its IT services to a globally recognised standard, ensuring reliability, consistency, and continuous improvement across all systems and services.
Implementing ISO 20000 builds on the strong foundations already in place within our IT function.
The benefits of achieving ISO 20000 are far-reaching:
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Higher service quality and efficiency through structured, standardised processes
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Improved customer satisfaction with faster, more reliable support
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Better risk management and resilience
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Enhanced organisational reputation and confidence among partners and clients
For commissioners and customers, it demonstrates that PeoplePlus manages its technology with the same rigour and accountability that define all of our public service delivery, supporting thousands of people and partners across the UK every day.
October 31, 2025Posted by:
