We run a free support service for unpaid Carers in Gloucestershire.
There are an estimated 52,000 unpaid carers in Gloucestershire, looking after a family member, friend, neighbour or partner who could not manage without them because of illness, disability, frailty, mental ill health or addiction. Gloucestershire Carers Hub supports carers aged 18 and over at every stage of their caring journey.
The Hub is commissioned by Gloucestershire County Council and NHS Gloucestershire. PeoplePlus has run The Gloucestershire Carers Hub since 2019. In September 2026, following a competitive procurement, the council awarded PeoplePlus a new five-year contract to continue running the Hub.
What carers care access:
- Information, advice and guidance including help to understand their rights and access benefits and local services
- Carers’ assessments carried out on behalf of Gloucestershire County Council, to explore the impact of caring and what could help
- Contingency planning and the Carers Emergency Scheme, so carers know what will happen if they suddenly cannot care
- Wellbeing support, training and peer groups, including the Buddy Up scheme
- The Carer Aware discount card, accepted by local businesses across the county
- Support for young adult carers moving into adulthood, and for parent carers
Anyone can self-refer into the Carers Hub and anyone can refer someone else for support (with consent).
How we work
Support starts early and with the whole caring journey in view. Our team uses strengths based conversations to understand what each carer needs and what they already have around them, and we meet carers where they are: in hospitals, GP surgeries, community venues and over the phone.
We also work with health, social care, community and voluntary organisations to help them identify carers sooner, and with employers through our carer-aware employer toolkit. Carers help shape the service through our co-production and lived experience work. Our co-production initiative includes a Carers Council, surveys and website development. Our short video below explains what Co-Production is.
We've supported 18,500 unpaid carers since 2019, had over 16,500 supported interactions with carers in 2025 and are finalists in the Carers UK Awards 2026
Find out more
To find out more about our services, visit the dedicated Gloucestershire Carers Hub website, email us at [email protected], call 0300 111 9000
Support is also available to young Carers under the age of 18 through the Gloucestershire Young Carers service.
