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Changing Lives

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Changing Lives

Everyday, we change lives - one customer at a time, one life at a time. 


Our Vision is for a society where every individual is able to reach their full potential, regardless of their background or circumstances.

Our mission is to lead the way in making this future a reality: working directly and indirectly for those who need support and with those who can support, to ensure that every organisation in our society strives to increase the value it brings to that society, to our communities and to the lives of the individuals in them

We change lives. One individual at a time. And in the same way we're going to change society.

Find Out More

Who We Are

Put simply, we:

    • Support people to find and keep jobs
    • Help people to set up their own businesses
    • Deliver skills training to further people’s careers
    • Work with employers to build a skilled and happy workforce
    • Rehabilitate people with convictions
    • Tackle the root causes of offending
    • Help people to live independently
    • Support carers

      Read more
       or check out some of our best bits....

Our Work in Scotland

Our programmes in Scotland help people back into work and progress up the ladder. Working in partnership with the Scottish Government, Skills Development Scotland and local employers, we tailor our programmes to support the needs of the local labour market to give people the best chance of having a long-lasting and fulfilling career. Read more here

Prison Education


We have close to 20 years’ experience delivering education in prisons. We are currently operating in 72 prisons across England delivering a combination of education, careers advice, library services and providing innovative in-cell TV services.

Last year we delivered over 600 different courses to 26,000 learners in custody, supporting them to achieve over 80,000 qualifications.

Curriculum is tailored to each prison and each learner, taking account of security levels, prisoner cohorts, facilities, and individual needs. We work with Governors, prison staff and employers to develop provision that is responsive to learner needs, is integrated into the regime and linked to local labour markets.

Our education is supported by Wayout TV. We developed WayoutTV, a prison-only TV channel that broadcasts curated learning content, with hourly breaks for communicating messages such as promotions for learning opportunities and jobs available upon release. It engages learners by:

  • Promoting education and increasing take-up
  • Offering bite-sized bespoke learning, accessible for reluctant learners
  • Broadcasting targeted messages into every cell
  • Enabling dynamic advertising
  • Wellbeing focused content, including Mindscape and Yoga.

Wayout TV encourages prisoners to think critically about their own skills and interests. It informs them of the education and training programmes that their prison offers, to enhance life chances and improve their employability prospects upon release. All of our programmes link to the curriculum and the advertisements between promote the best opportunities of prison education, training, and regime activities.

Social Recruitment

Our Social Recruitment Framework (SRF) helps SME’s and large national employers realise social value through social recruitment. Social Recruitment is critical to tackling generational inequality in the labour market. Through accessing the relevant funding streams available, we’re able to link employers to tailored training opportunities and give people the skills that businesses need to be successful.

We recognise that by using our employability and skills expertise and partnering with government, employers and local training organisations we can make a real difference to individual lives, communities and wider society. Find out more

Social Recruitment Advocacy Group

The Group’s principal goal is to bring about action that reduces inequality. It aims to stimulate greater levels of social recruitment across the UK to create more opportunities for people furthest from the labour market. The Group comprises executives and experts from high profile organisations across the business community, Third Sector and public policy arena and is chaired by the former Skills Minister Rt Hon. Anne Milton. Members include - Visa, Mencap, Kier, NHS, Morrisons Water Services, OpenReach, The National Trust, G4S, Vodafone and many more. Find out more

The Social impact Hub

The Social Impact Hub is a suite of social value programmes designed to address barriers to employment. The hub model takes each employment barrier theme and harnesses the collective power of employers, partners and trusted local organisations to tackle these barriers, enabling employers to meet their recruitment needs through previously untapped talent pools and supporting people and communities who have previously been overlooked in the job market. The social impact programmes have all been carefully designed to address the most significant barriers to work, with particular emphasis on supporting:

• ex-offenders • long term unemployed • BAME communities • People with disabilities or learning differences • veterans • refugees

The Social Impact Hub is co-created with local communities including local authorities and trusted VCSE providers to ensure the solutions are based upon local need. It brings together the best quality services from private and not for profit sectors. Importantly, we use a social value calculator to demonstrate the value of the Social Impact Hub work and how it drives value in a local community.

Visit our YouTube Channel and LinkedIn account to see and hear more about the lives we're changing, on a daily basis


We've changed

1,001,147

lives and counting

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